Restaurant business magazine
     

Liquid Lifestyle

By Katherine Fotiu

cocktail funNot long ago a bar table was taken for granted as an item of furniture which provided a platform over which a guest could order a drink and a surface on which to place a glass.

Following the massive international trend, the South African market is offering much more in the form of interactive tables. Known for its pioneering spirit, LiquidChefs is the first to establish digitally enhanced bars based on social networking.

The LiquidChefs story

It has taken seven years of dedication to the business to reach this point. The LiquidChefs innovative concept began when founders of the company Shai Evian and Craig Shapiro, took a gap year and travelled in the United Kingdom.
They were struck by the country’s vibrant cocktail and bar culture which did not exist in South Africa. Observing the gap in the market, they set themselves the goal of opening a bar. Unfortunately, they had no capital, backing or experience.
Evian and Shapiro educated themselves in bar service and culture, and in February 2003 the LiquidChefs idea was born. Evian, now the director of the company, says that the idea was to build beautiful bars which would offer a range of cocktails in a mobile application.

Thus a “cocktail culture” began in South Africa. “It was the beginning of an era,” says marketing coordinator Michael Evian. The South African bar industry was revolutionised, as the ideas of LiquidChefs inspired other restaurants and bars to introduce their own varied cocktail menus.

LiquidChefs brought an advanced standard of bar service to private functions as well as large-scale and corporate events. The company also consulted to the restaurant industry. With its resounding success, the business expanded from Johannesburg to Cape Town, Durban and Pretoria.

While mobile services remain available, LiquidChefs has ensured that it is no longer necessary to organise a function or event in order to experience its premium bars. “Instead of bringing the LiquidChefs experience to people, we are inviting them to come to us,” says Michael Evian.

liquid lounge

Online meets offline

In partnership with the owners of the clubs Latinova, Moloko and Zouk, Stephan Cohen and Partners, LiquidChefs has recently launched MiBAR Martini, South Africa’s first interactive pop-up bar, in Rosebank, Johannesburg.
MiBAR’s state-of-the-art digital touch-screen tabletops enable guests to chat with each other online or via social networking sites, view the menu and order drinks and snacks without having to summon a waiter. It also features an interactive wall and digitally enhanced bar environment.

LiquidChefs has since launched MiLOUNGE Martini in association with Vintage Fresh. Located in the Blu Bird shopping centre in Melrose, Johannesburg, The venue offers a sophisticated cocktail, champagne and wine bar. Guests enjoy the same experiential service and drinks as MiBAR Martini, but in a different setting with a more relaxed atmosphere.
Guests of these bars are members of the MiWORLD network, a members-only network of people who interact both digitally and physically. They share similar lifestyle interests in relation to socialising, networking, drinking, dining, fashion, music, shopping, travelling and entertainment.

The MiWORLD network is one of the first online community networks to offer a “warm body experience” for its members in sophisticated and beautiful offline settings.

The “Mi” stands for “Meaningful interaction.” MiWORLD facilitates meaningful interactions, mass mingling and information sharing both offline and online.

Members of MiWORLD gain access to:

  • Events, products, special offers.
  • MiLOCATIONS – MiBAR Martini, MiLOUNGE Martini, and soon a MiCAFE.
  • MiEVENTS – Experiential events for the MiWORLD community.

A secret code grants a user access to this exclusive network. Member invite privileges are awarded to selected individuals. In order to enter a MiLOCATION guests are required to register online and then log in at the door when they arrive.

Technology

Multimedia interactive touch bars and tables have much to offer to the restaurant and bar industry. Although still in their early phase, they give consumers a more real experience and allow the brand to interact with their customers in different ways not yet observed in South Africa.

“The tables bring innovation as well as separation from other establishments,” says Shai Evian. “They bring to the bar and restaurant industry new ways to communicate a message/brand or product at the point of purchase. With growing technology and interactive components, expect to see some amazing innovation within this industry.”
LiquidChefs has received a fantastic response to its interactive tables. “People have definitely taken to it. But the technology is still in its infant stage. It needs to be given time to develop,” says Shai Evian.

“Living Life Liquid”

MiBAR and MiLOUNGE are designed to attract hip, trendy individuals from the age group of 21 and over, who lead energetic, fresh and progressive lifestyles and enjoy classy social environments.
Inspired by New York style bars, LiquidChefs creates bar atmospheres which focus on socialising. Good music forms the background rather than the core component of the entertainment.
Whereas MiBAR attracts a relatively younger crowd and is associated with a party vibe, MiLOUNGE appeals to those who enjoy a tranquil but exciting social environment.

Events

LiquidChefs showcased its interactive bars and tables at the Design Indaba 2010, activating “The-Mark” on behalf of Grolsch. “The-Mark” is an online network created with the idea of building a community which feeds and interacts through the content surrounding the “maverick” persona of Grolsch. Targeting individualistic people who enjoy the finer things in life, its content highlights aspects such as trends, fashion, brands and artists.

The innovative mediums by which “The-Mark” was presented include:

Multimedia interactive touch tables and bars.

Impressive graphics and advertisements shown on the surfaces of the front and back bars.
As barmen placed a Grolsch bottle on the counter, a digital coaster in the form of a “The-Mark” logo would instantly appear beneath it. This would be followed by a video showing the different techniques of opening a Grolsch bottle.

Design Indaba attendees were able to access “The-Mark” network, Facebook and Twitter through the tables. As promotional girls took photos with camera phones, the pictures were instantly uploaded to these websites.

Secrets of success

Shai Evian provides the following advice for new entrepreneurs:

Be passionate and love the work you do: Building a business from start up is not easy, long hours and can become very stressful. If you do not love what you do you will lose interest very quickly.

Do not look at a failure as a mistake but rather a lesson to learn from: When growing a business there will be lots of setbacks along the way, the difference between those who succeed and fail is how quickly you overcome them and get back on your feet.
Partner with and surround yourself with a team that compliments each other: Understand what your key strength is, focus on your own strengths and find other people to fulfil those areas. You cannot do everything yourself. Rather delegate and focus.
Keep focused. Find out what your speciality is and make it your mission to be the best. Do not try and do too many things, as you can lose focus of what made you so successful on the first place.

“You regret more the things that you didn’t do than the things that you did”: Rather than living your life asking ‘what if?’ take the chances, you need to go out and create the business.

Respect, fairness and equality: Treat others as you would like to be treated yourself.International trends

Michael Evian says that trends involve adding various aspects to beverages which are simple but effective. They differ according to the varied tastes of each country. Individual bars also vary according to the types of shooters and cocktails offered.

Trends include themes and methods of presentation which are introduced to increase novelty, create atmosphere and enhance the product.

Molecular mixology is an overseas trend which has developed within the last two years. Examples include:

Alcoholic flavoured ice cubes.

Alcoholic flavoured foams.

Various alcoholic flavours fused into balls and added to drinks.

Goals

LiquidChefs’ long-term goal for South Africa is to develop a network of members, bars, lounges and cafés all over the country, each offering a unique atmosphere. As the MiWORLD network and its locations grow, guests can expect to see innovative technological advances bridging the gap between online and offline interactions.
LiquidChefs has already gone global with its franchise branch in London, a carbon copy of the South African branches. Future goals are to expand in Europe and to launch venues in the United States, maintaining a high international standard.

 
   

 

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